Biharprabha Job Portal

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Customer Service Executive at CMC Ltd – A TCS Subsidiary Posted: 13 Apr 2012 01:35 AM PDT Job Description: Job Description:- • Report to the Team Lead / CSM. • Resolve customer queries and issues. • Ensure quality of services delivered. • Escalate customer issues for quick resolution. • Crowd / Queue Management • Assist in Co-ordination with Vendors for preventive maintenance of Non-IT Assets • Coordinate with Admin, IT & Non-IT Department for necessary support services. • Responsible for wait period SLA Compliance. Positions available at Patna Salary:INR Less Than 50,000 – 1,00,000 P.A Industry:BPO, Call Centre, ITeS Functional Area:ITES/BPO/KPO, Customer Service, Ops. Role Category:Voice Role:Associate/ Senior. Associate -(NonTechnical) Keyskills:customer queries, customer issues, services delivered, Queue Management, customer service delivery Desired Candidate Profile Education:(UG – B.A – Any Specialization, B.Arch – Architecture, B.B.A – Management, B.Com – Commerce, B.Ed – Education, B.Sc – Any Specialization, BDS – Dentistry, BHM – Hotel Management, BVSC – Veterinary Science, LLB – Law, Other Graduate – Any Specialization) OR (PG – Any PG Course – Any Specialization) Desirable- 0 -4 yrs experience in customer service delivery in a front office environment. Freshers with exceptional drive to succeed may also apply. Desired Candidate Profile Excellent Communication and presentation skills Good Personality with leadership People management skills Good communication and interpersonal skills Proficient in English and regional language Computer savvy-good in MS Office Computer proficiency with high typing accuracy Capability to manage customer and services oriented processes Positions available at Patna, Candidates willing to relocate to Patna can only apply. How to apply: CMC Ltd. http://www.cmcltd.com CMC Limited is a leading IT solutions company and a subsidiary of Tata Consultancy Services Limited (www.tcs.com)kindly visit our web-site at www.cmcltd.com. Contact Details Executive Name:Ashim Contact Company:CMC Ltd Address: CMC House 28 Camac Street KOLKATA,West Bengal,India 700016 Email Address:ashimkumar.srivastava@cmcltd.com

Maintenance Engineer -Mechanical at Natraj Engineers Pvt Ltd Posted: 13 Apr 2012 01:31 AM PDT Job Description: Stable job on company’s payroll. Work with a team of Fitters & Technicians to ensure that the machinery in plant is well maintained and breakdowns are reduced in a planned way. Manage the team to carry out repairs. Major equipment include- Motors, Generators, Over head Cranes, Compressors, Weigh Batcher, Boiler Salary:INR 1,25,000 – 3,00,000 P.A. Depending on candidate -perks & incentives as per case to case Experience: 2 to 5 yrs Industry:Construction, Engineering, Cement, Metals Functional Area:Production, Maintenance, Quality Role Category:Production/ Manufacturing/ Maintenance Role:Service/ Maintenance Engineer Desired Candidate Profile Education:(UG – B.Tech/B.E., Diploma) AND (PG – Post Graduation Not Required) Young energetic. Willing to learn as well as lead a team. Reponsible and looking for stable job on Company’s payroll. How to apply: Company Profile Natraj Engineers Pvt Ltd ISO9001 Certified firm manufacturing state of the art Pre Stressed Concrete Sleepers for Indian Railways. Factory at Sarai Station near Hajipur. Head Office in Patna. 146 Patliputra Colony Patna Executive Name:Aman Sinha Contact Company:Natraj Iron Castings Ltd Email Address:natrajsteel@gmail.com,plant@natrajcastings.com

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